Customer Support

We are here to support you Monday - Friday and will respond within 72 hours of receiving your email. 


Please reach out to or call 1-855-563-4779.

Please also feel free to check out our FAQ's for assistance with common inquiries. 

You can still find your favorite Kneipp products on Amazon, Merz Apothecary and , C.O Bigelow’s, and various Spas around the U.S. Feel free to explore our Where to Buy page to learn more. product pages will link directly to our retailers for easy shopping, and our website will continue to update you with important Kneipp news and product tips. Feel free to reach out to if you have any other questions about your favorite Kneipp products. 

Currently, we are focusing on what Kneipp is known for–which is bath! Kneipp world-renowned Mineral Bath Salts and Bath Oils are our brand’s hero products. Feel free to reach out to us directly about products you miss and why. We will report this to our team for review, and we greatly appreciate any feedback. 

The Kneipp Family program was for use strictly on and will not transfer to other retailers. With our site’s transition, we removed the shopping functionality, as well as all account profiles. Don’t hesitate to reach out to us if you have any questions about your order history–we are happy to help! We greatly appreciate you being a part of our family and let us know if you have any other questions about this topic. 

Kneipp headquarters is located in Wuerzburg, Germany, and every product is made in Germany since 1891.