RETURN & EXCHANGES
We want you to love your Kneipp® product, but if you are not 100% satisfied, we’d like to hear from you so we can make it right! First, a few details:
- Sadly, www.Kneipp.com is no longer selling Direct to Consumer, but you are still able to purchase your Kneipp® moments of joy through retail partners, such Amazon.com, and C.O. Bigelow’s iconic store in NYC or bigelowchemists.com.
- Our Return Policy aligns with the Retailer from which you purchased your products.
For Kneipp® purchases through:
AMAZON
- Amazon will refund your purchase of Damaged or Defective items, and they will suggest you contact us directly for any other issues. You may email us at info@kneipp-usa.com or call 1-855-563-4779 and a team member will get back to you as soon as possible to assist. *Please include your Amazon Order # so we can locate your purchase.
C.O. BIGELOW
- Please visit https://www.bigelowchemists.com/return-policy. Or, by selecting Contact Us, you will be able to work directly with C.O. Bigelow for anything related to your Kneipp® purchase from the Bigelow store or online
CUSTOMER COMMITMENT, HOW CAN WE HELP
If you should need any further information regarding the return of any Kneipp® products, please do not hesitate to email us at info@kneipp-usa.com or call 1-855-563-4779 and a team member will get back to you as soon as possible.